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Organisational structure

Less can sometimes be more – focus on efficient structures.


Last year, encouraged by our customers and staff, we have considerably simplified and changed the organisational structure of our company.


During this process of change we have especially focussed on:

  • definite wishes of our faithful customers with regard to an optimised customer care throughout the whole execution process of an order,
  • clear responsibilities and competences for our staff in order handling, order execution and after-sales service,
  • ideas of our staff on how to simplify and improve internal processes.


At the same time we have implemented a new quality management as well as a new and more powerful IT-infrastructure. They have supported our organisational change and without compromise have added to the improvement of our products and services ... for the sake of our customers.


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